Mobile Expert

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TCC Wireless is one of largest T-Mobile premium retail partners in the nation. We are seeking enthusiastic and friendly Mobile Experts to join our growing team. Essential Responsibilities:

• Offer consultative sales and service on the sales floor during retail hours (including days, nights, weekends & holidays)
• Maintain the visual appearance and cleanliness of the store
• Cash, credit card and other payment media handling
• Paperwork Security Management: CPNI, PII, PSCI
• Keep abreast of the rapidly evolving T-Mobile technology.
• Create an environment for discovery in your store that sparks new ideas for using mobile communications
• Build customer confidence by making the store experience interactive, engaging and reassuring
• Develop positive customer relationships
• Cultivate long-term customer relationships
• Maximize customer experience by offering solutions as opposed to pushing products
• Make the most effective use of store displays and interactive devices for each of your customers
• Other Duties may be assigned.

ACCOUNTABILITES AND PERFORMANCE MEASURES:

• Candidate must achieve sales goals and new account acquisition targets as assigned by Management

Preferred Knowledge, skills and abilities :

• Previous retail or customer service-oriented experience.
• Stellar problem-solving skills.
• Availability for flexible scheduling including days, nights, weekends and Holidays
• Reliable and punctual attendance is a MUST
• Ability to listen carefully and actively.
• Interpersonal and communication skills that enable customers to feel comfortable with our products, features, plans, and services
• Basic computer skills.
• Aptitude for sensing and responding to the range of shopping types.
• High School Diploma or GED required

We offer:

• Competitive compensation
• Medical benefits
• Dental benefits
• Vision benefits
• Discounted wireless services

Come join our Team!

Job Type: Full-time